Policies

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    Online Profile

    When making a reservation at QUAD SPINNING, you must create a profile on-line in order to buy individual classes or packages of Quad classes. QUAD SPINNING values your privacy and will never share telephone numbers, email addresses, or personal data with third parties.

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    To Create Your Profile Online, Please Follow The Steps Below:

    I. Go to quadspin.com II. Locate “My Account” III. Complete “New Client” and fill in all your contact information IV. Select “Register”

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    Single, Multiple & Unlimited Sessions

    Single sessions and multiple sessions have a one-year expiry from the date of purchase and are non-transferable and non-refundable. Unlimited sessions cannot be put on hold, extensions and are non-transferable and non-refundable. We accept Visa, MasterCard, AMEX or debit. Cash payments may only be made in person at QUAD SPINNING.

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    Student Sessions

    Student sessions are available for purchase in person only at QUAD SPINNING (valid student identification required).

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    Reservation Window

    Classes can be reserved online up to 7 days in advance.

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    Substitutes

    Class instructors are subject to change.

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    Cancellations

    Your reservation must be canceled 2 hours prior to the scheduled class time. If you do not cancel within this time period, a class will be deducted from your package. Participants with Unlimited Class Membership will lose the ability to pre register for classes if they fail to give notice of their cancellation at least 2 hours in advance through Mindbody or email.

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    Reserved Spots

    Reserved spots that have not been taken 5 minutes BEFORE the start of the class, may be offered to other students waiting.

QUAD SPINNING reserves the right to refuse service and terminate memberships at its sole discretion.